By @Rishi_Babbar | 23 November 2017
There is no doubt that newer technologies are transforming the way we buy and sell things nowadays. Although this is a growing trend, especially in developing nations where only a few people have access to online shopping.
There is still a large number of people in such countries which don’t trust the internet banking and have doubts regarding the same. But those are the mostly the aged ones who are not acquainted with technology. The younger population is quite used to buying products online; they like it rather. In a country like India, web players namely Flipkart, PaytmMall, Snapdeal, Ebay, amazon, etc. are making a great impact on the consumers with all their advertisements and discounts over the mobile applications.
In my opinions, there are some products which can easily be bought over the internet, while sitting at home but, at the same time there are certain things which cannot be or should not be. Say items like books, optical discs, stationery or any such item may be bought online as they are cheap and the probability of defect is the least. We can also book rail, air, movie tickets and recharge our mobiles, bills and DTH online, that’s easy. Then things like furniture, utensils, electronic gadgets and appliances, etc. must be bought by physically visiting the shop as they are costlier and one can inspect them before purchasing; I meant the package seal because generally shopkeepers won’t allow the sealed pack to be opened before one has paid for it. I have noticed some cardboard boxes of electronic items that were tampered with from the bottom side. In case of malls we can see the product in display and feel it before purchase, which is more convenient. There is this thing happened with me where I ordered online a wireless charging pad for my Windows Phone and it stopped working after 3 days; then I complained to them but they are not responding (Online shopping portal name hidden). Same is the case with raw fruits and vegetables, grains and milk, etc. May be in the future, things on the internet may become very transparent and smooth and we may be able to get almost everything online. But at the same time interaction with the shopkeeper is essential too. It gives a sense of friendliness with the seller. Internet does not allow us to physically touch the product which we are going to buy but a physical shop does. Some traditional methods cannot be replaced.
Therefore, like two sides of the coin we may sometimes opt for online shopping and if the mood persists, go to the physical shop. Malls have rather become an interesting place to hang out with friends and family. You see the charm of these titanic air-conditioned shopping centres cannot be replaced with a web browser or a mobile application and at same time a busy office goer can buy products while she or he is commuting.